Policies

Check-in

  • From 14:00 hours

Check-out

  • Until 12:00 hours
Booking cancellation
  • The given rule defines an order of cancellation of booking
    • In case of cancellation of booking till 2 days before date of arrival the penalty is not paid.
    • In case of cancellation of booking after this term or in a case not arrival 100 percent from cost of the first night of residing are paid.

Children and extra beds

  • Free! All children under 5 years stay free of charge when using existing beds.
  • All children under 2 years are charged RUB 500 per person per night for children's cots/cribs.
  • All older children or adults are charged RUB 500 per person per night for extra beds.
  • The maximum number of extra beds/children's cots permitted in a room is 1.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately when checking out.

Pets

  • Pets are not allowed.

Accepted credit cards

  • Visa, Mastercard, Maestro
  • The hotel reserves the right to pre-authorise credit cards prior to arrival.